December 10, 2004
Power is her business
"When I saw those
power rates, I was very scared"
JIM
BELL
Pitseolak
Shoo stands in front of a tumbling machine used for chemical dry-cleaning at
her Iqaluit business, Qikiqtani Dry Cleaning and Laundry. (PHOTOS BY JIM BELL)
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It takes two kinds of non-stop
energy to run Iqaluit's popular Qikiqtani Dry Cleaning and Laundry business.
The first is the grueling
labour, often seven-days-a-week of it, put in by owner Pitseolak Shoo and her
three employees.
"There's lots of physical
work," Pitseolak says while hauling a heavy load of wet laundry out of
a washing machine and dumping it into a plastic tub.
When there's work to be
done, Pitseolak does it. She has a laundry contract with the Baffin Regional
Hospital that requires daily deliveries and there's no time to waste. Like a
lot of hard-working small business owners, Pitseolak talks while she works and
scurries around her small plant as if her body has become part of the machinery.
It's the kind of business
that the Nunavut government says it wants to see more of: owned 100 per cent
by Inuit, and staffed 100 per cent by Inuit.
"It's always hard
to be a good boss, because it's very stressful work. But I'm happy," Pitseolak
says.
The second form of non-stop
energy is the kind you buy from the Nunavut Power Corp. - electricity. That's
what drives the $170,000 worth of dry-cleaning and laundry equipment she bought
in 1996, the year she launched her business.
There's a big tumbling
machine for chemical dry cleaning, washers, dryers, industrial-strength clothing
pressers, and coin-operated machines for customers who don't have washing machines
at home. When they're running, the air gets hot and the noise is so loud you
have to shout to make yourself heard.
Right now, she pays 25.9
cents a kilowatt-hour to keep them going, about $1200 a month, for a total of
$14,575.70 in power bills last year. That amounts to 39.1 per cent of her total
utility costs.
But the power corporation's
recent rate request would double those amounts.
Right now, rates in each
community are based on how much it costs to generate power in that community.
That's why Iqaluit enjoys the lowest community power rates right now: it costs
less to generate and sell power in Iqaluit than anywhere else.
But the NPC's favoured
new price-scheme would change all that. They're proposing a territorial-wide
rate plan for all of Nunavut.
In Iqaluit, that means
small business people like Pitseolak would, according to the power corporation's
estimates, see their power bills rise by 106.8 per cent.
"When I saw those
power rates, I was very scared," she says.
So on Nov. 30, Pitseolak
went to a public hearing in Iqaluit held by the Utilities Rates Review Council
to ask people what they think of the power corporation's request.
She told the URRC that
the power corporation's actions have already raised her annual power bill by
10 per cent, even without a rate increase.
That's because, when was
she was setting up her business in 1996, there was a device called a "three-phase
transformer" sitting attached to a pole in front of the Navigator Inn,
across the street from her business. So she made sure that she ordered machines
driven by three-phase motors.
But just before start-up
time, the power corporation removed the three-phase device.
To compensate for that
problem, Pitseolak was forced to buy another device, called a "phase converter,"
to power her machines, at a cost of $15,000.
"I already know what
it is to lose money to the power corporation and I really don't want it to happen
again," she told the URRC.
She also told the URRC
that if the NPC's proposed rates are approved as is, her $1200-a-month power
bill will go up by at least $1,176 a month. She says that would have a serious
effect on her operating costs and on her bottom line.
For now, Pitseolak isn't
sure how she would cope -raise prices perhaps, or even lay off staff. All she
can do now is wait.
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